Delivery Policy

Dhrayton Tech Enterprise provides delivery services for eligible products purchased through our business. This policy explains the general conditions that apply to the delivery of customer orders.

Delivery Coverage

Delivery availability depends on the customer’s location, product availability, order confirmation, and the delivery arrangements available for the order.

Customers should provide their complete delivery details when placing an order.

Order Processing

Orders are processed after the required order and payment details have been confirmed.

Processing times may vary depending on product availability, order volume, payment confirmation, and other factors affecting order fulfilment.

Where additional information is required, Dhrayton Tech Enterprise may contact the customer before processing the order.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address and an active phone number.

Dhrayton Tech Enterprise will use the information provided by the customer to arrange delivery.

Delays or failed delivery attempts resulting from incorrect, incomplete, or inaccessible delivery information may not be the responsibility of Dhrayton Tech Enterprise.

Delivery Times

Delivery times may vary depending on the customer’s location, product availability, courier operations, traffic conditions, public holidays, weather, and other logistical factors.

Where a specific delivery timeframe applies to an order, the customer will be informed during the order process.

Delivery Delays

Although we make reasonable efforts to support timely delivery, circumstances outside our control may cause delays.

These may include transportation disruptions, adverse weather, traffic, public holidays, courier issues, or other unforeseen circumstances.

Customers may contact Dhrayton Tech Enterprise if they require an update regarding a delayed order.

Receiving Your Order

Customers are encouraged to inspect their packages when received.

If a package appears damaged or the contents do not correspond with the order, the customer should contact Dhrayton Tech Enterprise promptly with the relevant order details and supporting information.

Delivery Contact

For questions concerning an order or delivery, customers can contact:

Dhrayton Tech Enterprise
2B, Isaac John Street, Ikeja, Lagos, Nigeria
09039236421
tech@dhrayton.com